Are you looking for help?
We're here to ensure you have the best possible experience on our server. Whether you need technical assistance, have questions about gameplay, or want to report an issue, our epirus team is ready to help.
Installation Problems
Difficulty installing the game client.
Make sure to follow the installation guide step-by-step. If you encounter errors, check that your system meets the minimum requirements and that you have sufficient disk space.
System Requirements
Before diving into the epic world, please ensure your system meets the following requirements for an optimal gaming experience:
Minimum
| OS: | Windows XP (x32/x64 SP3), Vista (x32/x64), Windows 7 (x32/x64) |
| CPU: | Intel Pentium 4 1.3 GHz or AMD Athlon XP 1500+ |
| RAM: | 512 MB |
| GPU: | min. 32 MB VRAM such as an NVIDIA GeForce 2 class card or an ATI Radeon 7200 or better |
| Sound: | DirectX-compatible sound card or motherboard sound capability |
| MEMORY: | 15 GB of free HDD space |
Recommended
| OS: | Windows 10 (x32/x64), Windows 11 (x32/x64) |
| CPU: | Intel, AMD 1.8 GHz processor or better |
| RAM: | 2 GB (DDR4) or more |
| GPU: | 3D grapfic processor with vertex and pixel shader capability with 128 MB VRAM or better |
| Sound: | DirectX-compatible sound card or motherboard sound capability |
| MEMORY: | 20 GB of free SSD space |
Connection Issues
Unable to connect to the server.
Verify that your internet connection is stable. Make sure the server you are trying to connect to is Online, you can check the server status .
Account Issues
Game account problem.
Double-check your username and password. If you’ve forgotten your password, use the password recovery link. Ensure all required fields are completed correctly.
In-Game Bugs
Bugs or exploits in the game.
Report any in-game bugs using our Bugreport Feature . Provide as much detail as possible, including screenshots or videos, to help us resolve the issue promptly.
Frequently Asked Questions (FAQ)
Here, you’ll find solutions to the most common problems players encounter on Epirus-woW. Whether it’s account setup or in-game issues, we’re here to help. If you don’t find the answer to your question, feel free to contact our support team.
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1. How can I create an account on your server?
To create an account, visit our registration page, where you'll be prompted to provide your details. After successful registration, you will receive a confirmation email. Be sure to check your spam folder if you don't receive it within a few minutes. (We recommend using google email.)
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2. How do I set up my World of Warcraft client?
To connect to our server, you need to use Epirus-woW 2.4.3 client to ensure the game runs properly. Download the client from our official download page. Once downloaded, simply update files with Epirus-woW Launcher.
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3. Can I use my existing client or do I need to download a new one?
Even if you have wow 2.4.3 version, we recommend you to download the client from our official link to avoid compatibility issues.
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4. What should I do if I can't connect to the server?
Check the following: Ensure your client files are updated. Run Epirus-woW Launcher. Verify the server is online by visiting our server status page. Confirm you have a stable internet connection. Try restarting your client or device. If the issue persists, please contact us through our support ticket system.
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5. How can I reset my password?
If you've forgotten your password, you can reset it using our password recovery system on Login page. Enter the email associated with your account, and we'll send you a link to reset your password.
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6. Can I transfer my character from another server?
Unfortunately it is not possible at this moment.
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7. What are the server rules?
Our server follows strict behavior guidelines. Read: Terms of Service, Privacy Policy, Refund Policy. Players who violate the rules may be temporarily or permanently banned.
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8. How do I report a player for inappropriate behavior?
If you witness a player breaking the rules, you can report them using our report form. Provide as many details as possible, including the player's name, evidence (screenshots, videos), and a description of the situation.
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9. How often is server maintenance conducted?
Server maintenance occurs weekly. You will be notified of the exact times via our news section and social media channels or in-game.
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10. What should I do if I encounter a bug in the game?
If you encounter a bug or glitch in the game, you can report it via our bug tracker. Our development team will address the issue as soon as possible.
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11. Is multi-language support available in-game?
While we offer support for multiple language versions of the World of Warcraft client, our in-game support is currently only available in English.
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12. What is the maximum level for characters on your server?
The maximum level on our server is 70, consistent with the official content of The Burning Crusade expansion.
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13. I have an issue with my account, how can I contact support?
If you're experiencing issues with your account or other technical problems, please contact our team through the support system. Our staff will get back to you as soon as possible.
Contact Support
Epirus team is here to assist you with any issues or questions you may have. We offer multiple channels to ensure you can reach us in the way that is most convenient for you. Please see below for the various ways to get in touch with our support team.
Email:
epiruswow@gmail.com
Discord:
Join our support Discord channel
Forum:
Join and explore our support Forum